{"id":1968,"date":"2022-02-03T08:00:30","date_gmt":"2022-02-03T13:00:30","guid":{"rendered":"https:\/\/thelightstreamgroup.com\/?p=1968"},"modified":"2022-11-16T16:58:36","modified_gmt":"2022-11-16T21:58:36","slug":"pre-retirees-opportunity-for-financial-institutions","status":"publish","type":"post","link":"https:\/\/www.thelightstreamgroup.com\/old_bak\/blogs\/financial\/pre-retirees-opportunity-for-financial-institutions\/","title":{"rendered":"Pre-Retirees: An Untapped Opportunity for Financial Institutions"},"content":{"rendered":"<p>Study after study suggests that most Americans aren\u2019t well-prepared for retirement \u2013 even if it\u2019s just a few years away.<\/p>\n<p>One recent <a href=\"https:\/\/www.schroders.com\/en\/us\/private-investor\/media-centre\/retirement-survey-2021\/\">survey<\/a> of U.S. households found that only 18% of older workers feel they\u2019re on track with financial planning, and only 26% report they have enough money saved. This is a part of a long trend, but the COVID-19 pandemic and its impact on inflation and interest rates have only led to more uncertainly and stress for pre-retirees.<\/p>\n<p>It\u2019s been called a \u201clooming crisis,\u201d but it\u2019s also a vital opportunity for banks and credit unions to foster <a href=\"https:\/\/thelightstreamgroup.com\/blogs\/financial\/financial-literacy\/\">financial wellness<\/a> and elevate their brand.<\/p>\n<h2>Reaching Pre-Retirees Is a Must<\/h2>\n<p>Older workers have long been underserved by investment firms and national banks in their pursuit of high-net-worth individuals and commercial clients. Despite their pressing money concerns, pre-retirees represent a large and lucrative demographic. Consider the following statistics:<\/p>\n<ul>\n<li>People of retirement age represent <a href=\"https:\/\/acl.gov\/sites\/default\/files\/Aging%20and%20Disability%20in%20America\/2019ProfileOlderAmericans508.pdf\">16% of the U.S. population<\/a> \u2013 and that will increase to <strong><em>22%<\/em><\/strong> by 2040.<\/li>\n<li>The mean <a href=\"https:\/\/www.valuepenguin.com\/banking\/average-savings-account-balance\">account balance<\/a> of people who are 55 to 64 is more than <strong><em>five times<\/em><\/strong> that of accountholders under 35.<\/li>\n<li>Pre-retirees <a href=\"https:\/\/static1.squarespace.com\/static\/568bcc582399a30df6160ac3\/t\/56a69d9d69492eef884fea75\/1453759902882\/GAL_SP-Preretired.pdf\">generate <strong><em>twice<\/em><\/strong> the average revenue<\/a> for banks \u2013 not including investment services.<\/li>\n<\/ul>\n<p>Meanwhile, because of pre-retirees\u2019 pressing concerns, community financial institutions with a tradition of personalized service are well positioned to cater to this segment. Even without factoring in formal advisory services and investment products, banks and credit unions can become trusted financial partners to this demographic. They are able to provide support and advice on a broad range of financial wellness topics and offer mutually beneficial solutions like home equity loans and flexible IRAs.<\/p>\n<p>But financial institutions continue to leave cash on the table. In one <a href=\"https:\/\/static1.squarespace.com\/static\/568bcc582399a30df6160ac3\/t\/56a69d9d69492eef884fea75\/1453759902882\/GAL_SP-Preretired.pdf\">study<\/a>, only 20% of pre-retirees said their financial institution helps them to save for retirement \u2013 while 82% said this would be of value to them.<\/p>\n<p>Why the disconnect? A lot of it comes down to communication. Financial institutions that can effectively reach this demographic with a holistic, service-oriented message will gain a competitive advantage and lay a strong foundation for long-term banking and lending relationships.<\/p>\n<h2>Tips For Marketing to Pre-Retirees<\/h2>\n<p>\u201c[Provide] advice that doesn\u2019t come off like trying to sell something. I want to trust you before I give you my money.\u201d<\/p>\n<p>That\u2019s what one <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/financial-services\/us-fsi-meeting-the-retirement-challenge-09302014.pdf\">survey<\/a> respondent said when asked what financial institutions should do to help consumers with retirement. Happily, most marketing professionals in the finance vertical have come to understand the value of educational content and meaningful dialogue over narrow sales pitches. For a segment that is experiencing extra uncertainty and anxiety, it\u2019s all the more important to lead with empathy and dependable advice.<\/p>\n<p>Here are some other insights we\u2019ve garnered over 15 years of helping community banks and credit unions to forge meaningful connections with pre-retirees:<\/p>\n<ol>\n<li><strong>Create a Digital Retirement Resource:<\/strong>\u00a0Building a one-stop retirement shop online is a smart way to optimize <a href=\"https:\/\/thelightstreamgroup.com\/blogs\/financial\/local-seo-for-financial-institutions\/\">local search visibility<\/a>, demonstrate expertise, and retain interest. Provide robust, up-to-date information on topics that are important to pre-retirees even when there isn\u2019t a product tie-in. Credibility beats convertibility.<\/li>\n<li><strong>Diversify Your Channels:<\/strong>\u00a0The perception that older professionals aren\u2019t mobile-friendly is aging quickly:<a href=\"https:\/\/www.pewresearch.org\/internet\/fact-sheet\/mobile\/\"> 83% of U.S. adults 50 to 64<\/a> now have a smartphone. Still, it\u2019s smart to deploy retirement-related promotions and content across a variety of media, including email, social networks, local newspapers, radio, and in-branch collateral.<\/li>\n<li><strong>Leverage the Workplace:<\/strong>\u00a0With employers playing a significant role in retirement awareness and planning as the source of 401(k) plans, workplaces are a promising venue for tailored marketing efforts. Banks and credit unions with established business relationships can offer exclusive planning services and perks to those employees.<\/li>\n<li><strong>Don\u2019t Neglect Debt:<\/strong>\u00a0Research shows that a large proportion of pre-retirees cite reducing debt as a \u201cconflicting priority\u201d hindering their savings goals. Many don\u2019t realize that banks and credit unions can provide many solutions for managing and consolidating debt \u2013 like low-interest loans that tap into their home equity.<\/li>\n<li><strong>Above All \u2013 Keep It Simple:<\/strong>\u00a0Every industry has its jargon, but banking lingo can be especially brain-numbing for the typical consumer. Focus on end goals rather than product features, and use bite-sized educational modules to demystify complex concepts and define commonly conflated terms. Give your prospects the gift of clarity.<\/li>\n<\/ol>\n<hr \/>\n<p class=\"blog-cta\">Here at LIGHTSTREAM, we\u2019ve specialized in empowering banks and credit unions to connect with their communities. Interested in learning more about how we can help you develop an innovative strategy for attracting and retaining pre-retirees? <a href=\"https:\/\/thelightstreamgroup.com\/contact-us\/\">Get in touch with our team today!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>American workers approaching retirement age represent a large, lucrative, yet severely underserved customer segment for community banks and credit unions.<\/p>\n","protected":false},"author":7,"featured_media":1971,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_wds_title":"Financial Marketing to Pre-Retirees | %%sitename%%","_wds_metadesc":"American workers approaching retirement age represent a large, lucrative, yet severely underserved customer segment for community banks and credit unions.","_wds_focus-keywords":"","_wds_meta-robots-adv":"","_wds_meta-robots-noindex":false,"_wds_meta-robots-nofollow":false,"_wds_meta-robots-index":false,"_wds_meta-robots-follow":false,"_wds_autolinks-exclude":false,"_wds_canonical":"","_wds_opengraph":{"title":"","description":"","images":[""]},"_wds_twitter":{"title":"","description":"","images":[""]},"wds_primary_category":8,"footnotes":""},"categories":[8],"tags":[14,10,13],"class_list":["post-1968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial","tag-bank-credit-union-cross-selling","tag-bank-credit-union-marketing-strategy","tag-bank-credit-union-sales-enablement"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/posts\/1968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/comments?post=1968"}],"version-history":[{"count":3,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/posts\/1968\/revisions"}],"predecessor-version":[{"id":1975,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/posts\/1968\/revisions\/1975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/media\/1971"}],"wp:attachment":[{"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/media?parent=1968"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/categories?post=1968"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thelightstreamgroup.com\/old_bak\/wp-json\/wp\/v2\/tags?post=1968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}